Refund Policy

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To qualify for a return, the item must be in its original condition—unused, unworn, with tags, and in the original packaging. Additionally, please provide photos to verify the product's authenticity.

To initiate a return, contact us at [email protected]. If your return is approved, we will provide you with the return address and instructions for sending your package. Items returned without prior authorization will not be accepted.

For any questions regarding returns, feel free to reach out to us at [email protected].

Damages and Issues
Upon receiving your order, please inspect it right away. If you find that the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Exceptions/Non-returnable Items
Certain items cannot be returned, including perishable goods (like food or plants), custom orders (such as personalized items), and personal care products (like cosmetics). We also do not accept returns for hazardous materials or flammable liquids. If you have questions about a specific item, please get in touch.

Please note that sale items and gift cards are non-returnable.

Exchanges
To quickly get the item you want, we recommend returning the original product. Once the return is accepted, you can place a new order for the desired item.

Refunds
We will notify you when we receive and review your return. If approved, a refund will be issued to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.